Error messages
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Authors
| Message | Cause | Fix |
|---|---|---|
| Submission access is currently disabled. | The organizer turned the submission form off. | Contact the organizer. |
| Submissions are not yet open. | Before the submission start time. | Wait for the start time. |
| The submission deadline has passed. | At or after the submission end time. | Contact the organizer. |
| Submissions are closed because results have been published. | Results are out. | No new abstracts are accepted. |
| This submission cannot be edited right now. | The abstract is under review or decided, the window is closed, submissions are off, or results are published. | See Why can't I submit or edit? |
| Abstract reviewers cannot submit abstracts in the same event. | You're a reviewer for this event. | Ask the organizer. |
| Topic cannot be changed after submission is created. | Topic is fixed once the draft exists. | Start a new abstract. |
| Presentation type cannot be changed after submission is created. | Presentation type is fixed once the draft exists. | Start a new abstract. |
| The title must not exceed N words. | The title is too long. | Shorten it. |
| The field "label" is required. | A required field or question is empty. | Fill it in. |
| File type not allowed. | The file isn't one of the types the field accepts. | Upload an allowed type. |
| File exceeds maximum allowed size of N KB. | The file is too big (the most allowed is 5 MB). | Upload a smaller file. |
| You must accept the terms and conditions! | The terms box isn't ticked. | Tick I accept the terms and conditions. |
| Only draft submissions can be deleted. | Submitted abstracts can't be deleted. | Contact the organizer. |
| Posters can only be uploaded for accepted abstracts. | The abstract isn't accepted. | – |
| Poster upload is not available until results are published. | Results aren't out yet. | Wait for results. |
| A thumbnail image is required. / A poster PDF is required. | The first poster upload needs both files. | Add both. |
| Abstract submissions are not open for this event. | Registering while submissions are off. | Contact the organizer. |
| Invalid or expired verification code. | Wrong or old email code. | Click Resend. |
| You are already registered as an event attendee for this event. | Registering with an attendee's email. | Sign in instead. |
| You are not registered for this event. | Signing in to the wrong event, or without an account for it. | Check the event link, or register. |
Reviewers
| Message | Cause | Fix |
|---|---|---|
| Reviews are not yet open. | Before the review start time. | Wait for the review period. |
| The review period has ended. | After the review end time. | Contact the organizer. |
| You have already submitted a review for this submission. | Reviews are final. | – |
| You are not assigned to review this submission. | Not assigned to this abstract's topic. | Contact the organizer. |
| Please provide a score between 1 and 10. | Invalid score. | Pick 1 to 10. |
| This account is not assigned as an abstract reviewer for this event | No Abstract Reviewer role. | Ask the organizer to add the role. |
Organizers
| Message | Cause | Fix |
|---|---|---|
| This submission cannot be decided on until all reviewers have completed their reviews. | Some assigned reviewers haven't reviewed it. | Wait, or chase the reviewers. |
| Draft submissions cannot be decided on. | It was never submitted. | – |
| Results have already been published for this event. | Publishing is one-time. | – |
| Each topic must have at least one reviewer. | A topic has no reviewer. | Assign one to every topic. |
| Attendee is not an Abstract Reviewer for this event. | The person lacks the role. | Add Abstract Reviewer in their attendee Roles. |
| Cannot remove a reviewer who has already submitted reviews. | They have completed reviews in the topic. | Keep them. |
| Review end date must be after the start date. | Dates are in the wrong order. | Fix the dates. |
| Submission close must be after submission open | Dates are in the wrong order. | Move the end date later. |
| At least one field type must be configured | A presentation type has no fields. | Add a text section or file upload. |
| At least one fee is required for paid events | A paid event has no payment periods. | Create payment periods first. |
| Cannot delete topic with associated submissions. | The topic has abstracts. | Disable it instead. |
| Cannot delete the only topic for this event. / …only enabled topic… | At least one enabled topic is required. | Add another topic first. |
| Poster management is available only after results are published. | Results aren't out yet. | Publish results first. |
| Abstract submitter package can only be managed from the abstracts setup. | Editing the presenter package from Packages. | Use Abstracts > Acceptance package. |
| Quota below actually consumed quota. | The quota is lower than the number of authors already assigned. | Raise the quota. |